Wellness Certified

We are the first certification entity in Mexico authorized by Wellness Standards, an international accreditation entity in the field of wellness, to issue the first wellness category certifications in Mexico.

Discover the criteria of the first wellness certification in Mexico.

To ensure that establishments, products or services can be certified by Wellness Certified as an exceptional and authentic experience, we have established evaluation criteria based on the GWS2025 standard and that are complementary to the criteria of other existing certifications and quality and compliance management systems. These criteria range from the age and recognition of the brand or product to the quality of the facilities and the warmth of the service, focused mainly on the quality of the customer experience.

What makes an establishment, product or service certified?

Experience and Track Record:

• Age: Establishments, products or services must have been in the market for at least 3 years, which demonstrates a long-term commitment to the well-being of their clients, consumers and users.

• Presence and Recognition: A solid presence in the Mexican territory or a consolidated recognition in the wellness market is essential to guarantee the quality and trust of the products and services offered.

First-class Facilities:

• Maintenance: The facilities must be kept in optimal conditions, ensuring the safety and comfort of the users.

• Security: Monitoring systems and security policies are evaluated to guarantee a safe and protected environment.

• Privacy: Compliance with privacy policies is verified to protect the personal information of clients.

• Customer Service: Protocols for handling complaints and suggestions are evaluated, as well as compliance with civil protection regulations.

• Accessibility: The availability and accessibility of parking spaces, waiting areas and reception is a key factor for the comfort of users.

Exceptional Service:

• Training: Staff must have the necessary training to offer a high-quality and personalized service.

• Customer Focus: The company's philosophy must prioritize the human experience of customers, creating a welcoming and personalized shopping, service or environment experience at all times.

Commitment to Quality:

Certifications: ISO and NOM certifications are valued, as well as other quality certifications that demonstrate the company's commitment to excellence.

Transparent Communication:

Online Presence: Having an updated and complete website is essential to provide clear and transparent information to customers, buyers and users.

By choosing an establishment, product or service certified by Wellness Certified, you can be sure that you are opting for:

• A safe and healthy environment.

• A personalized and high-quality service.

• Authentic and transformative experiences.

• A commitment to wellness, quality and sustainability.

The Wellness Distinction awarded by Wellness Certified is your guarantee of quality in the world of wellness.

Statement on Wellness Certified Certifications and their Legal Framework in Mexico

Wellness Certified issues certifications that complement the existing regulatory framework in Mexico. Our certifications are granted in accordance with the Federal Law on Metrology and Standardization and other applicable regulations in the country. It is important to note that these certifications do not replace the mandatory certifications established by Mexican laws for specific products and services, such as:

• Consumer products: Food, beverages, medicines, cosmetics, toys, household appliances, electronic equipment, etc.

• Industrial products: Machinery, personal protective equipment, construction materials, chemical products, etc.

• Services: Calibration laboratories, inspection bodies, certification services, etc.

• In Mexico, legislation allows the issuance of certifications in those areas not reserved exclusively to the State. Wellness Certified certification processes adhere to applicable norms and standards, always with the aim of providing consumers and companies with a complementary and non-substitutive guarantee on the quality, safety and well-being of products and services.

What does this mean?

• Complementarity: Our certifications complement mandatory certifications, providing consumers and companies with additional information about the quality, safety and well-being associated with products and services.

• Voluntary: The Wellness Certified certification is voluntary and seeks to recognize those products and services that exceed the minimum requirements established by law.

• Trust: By obtaining a Wellness Certified certification, companies demonstrate their commitment to quality, safety and well-being, generating greater trust in their products and services.

• Added Value: Wellness Certified certifications offer added value to products and services, providing greater confidence to consumers.

In summary:

• Wellness Certified is an independent certification body that operates within the Mexican and international legal framework.

• The certifications issued by Wellness Certified operate within the Mexican and international legal framework, complementing mandatory certifications and providing consumers with an additional tool to make informed decisions.

• Wellness Certified certification processes are transparent and comply with the legal and regulatory requirements applicable at national and international level.

Important: To find out the specific requirements and regulations applicable to each product or service, it is recommended to consult the competent authorities in the matter.

Wellness Certified is committed to working in collaboration with the Mexican authorities and other certification bodies to guarantee the quality and safety of products and services in the Mexican market.

Our certifications are not applicable to so-called "miracle products" or those that may pose any risk to the safety or health of users or consumers.

Our certification processes are based on transparency and trust, ensuring that certified products and services meet the highest standards of well-being and ethics.

Objectivity and responsibility are fundamental pillars in our processes, which is why we strive to establish clear and verifiable standards, ensuring that our certifications are awarded in a fair and objective manner.

Health is not simply the absence of disease.

The definition of health goes beyond the absence of disease, including mental and emotional well-being.

Highlights